01
What Are Cookies
Cookies are small text files that a website stores on your device when you visit. They help the site remember information about your visit — such as your language preference or whether you have already seen a notice — making your next visit easier and the site more useful to you.
Cookies are widely used across the web and are generally harmless. You have control over which types are active. The Solace Grove website uses a small number of cookies, described below.
02
Cookies We Use
Essential Cookies Always active
These cookies are required for the website to function correctly. They handle basic operations such as page navigation and access to secure areas. The website cannot operate properly without them, and they cannot be disabled.
- Session management and security
- Cookie consent preference storage
- Form functionality and page load state
Analytics Cookies Optional
These help us understand how visitors use the website — which pages are visited most often, how long visitors stay, and whether any pages have technical difficulties. This information is used in aggregate and does not identify individuals. We use this to improve the experience for future visitors.
- Page view counts and navigation paths
- Time spent on pages
- Device type and browser (anonymised)
Marketing Cookies Optional
These cookies may be set by advertising partners to build a general profile of your interests and show relevant content on other platforms. We use these in limited circumstances to ensure our services reach families who may find them helpful. You may disable these at any time.
- Interest-based advertising
- Ad performance measurement
- Social media interaction tracking
Preference Cookies Optional
These cookies remember settings you have chosen — such as your language or region preference — so you do not need to make the same selections each time you visit.
- Language and region settings
- Display preferences
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Third-Party Cookies
Some cookies on the Solace Grove website may be set by third-party services we use to support website functionality or measure performance. These may include:
- Google Analytics — anonymised traffic and usage reporting
- Google Maps — embedded map display for our location page
- Meta (Facebook) Pixel — optional, for measuring ad reach where applicable
Third-party services operate under their own privacy and cookie policies. We encourage you to review them if you have specific concerns.
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Cookie Duration
Cookies fall into two main categories based on how long they remain on your device:
- Session cookies — exist only during your current browser session and are removed when you close your browser tab or window.
- Persistent cookies — remain on your device for a set period (typically 30 days to 12 months) or until you clear them manually. They allow the site to recognise returning visitors.
Your cookie consent preference is stored locally in your browser and will remain until you clear your browser storage or update your preferences below.
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Your Cookie Preferences
You can adjust your preferences below at any time. Changes take effect immediately and are saved to your browser.
Essential Cookies
Required for the site to function. Cannot be disabled.
Analytics Cookies
Help us understand site usage to improve the experience.
Marketing Cookies
Used for interest-based advertising and ad measurement.
Preference Cookies
Remember your display and language settings.
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Managing Cookies in Your Browser
You can also manage cookies directly through your browser settings. Below are instructions for the most common browsers. Note that disabling all cookies may affect how some parts of the site display.
- Click the three-dot menu in the top-right corner and select Settings.
- Go to Privacy and security → Cookies and other site data.
- Choose your preferred setting — you can block third-party cookies or clear cookies entirely.
- To delete existing cookies, select See all site data and permissions and remove as needed.
- Click the hamburger menu (three lines) and select Settings.
- Go to Privacy & Security.
- Under Enhanced Tracking Protection, choose your protection level.
- To clear cookies, scroll to Cookies and Site Data and click Clear Data.
- Open Safari → Preferences (on Mac) or Settings (on iPhone/iPad).
- Go to the Privacy tab.
- Enable Prevent cross-site tracking to block third-party cookies.
- To delete all cookies, click Manage Website Data and then Remove All.
- Click the three-dot menu and select Settings.
- Go to Cookies and site permissions → Cookies and site data.
- Toggle Block third-party cookies if desired.
- To remove existing cookies, click See all cookies and site data.
On mobile browsers, cookie settings are typically found under the app's Privacy or Advanced settings within your device's browser application.
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Your Rights
You have the right to withdraw your cookie consent at any time by updating your preferences using the toggles above or by clearing cookies through your browser settings.
You may also request information about the personal data we hold, ask us to correct inaccuracies, or request deletion. These requests can be sent to [email protected].
Please note that disabling certain optional cookies will not prevent you from using the website, but may affect minor display or preference features.
08
Questions
If you have any questions about how we use cookies, please contact us: